• (1) You are from  Products purchased at www.proioio.com ("Website") are subject to these terms and conditions of sale ("Terms"), terms of use and any catalog terms. If you do not accept these terms, you must avoid using or purchasing from this website.

• (2) The goods and services described in this website are only available from Proioio®  get.

• You can sign a sales contract with Proioio® for the sale and supply of the products and services described on this website. You can contact Proioio® through this website.  Make an offer to purchase goods and services at a specified price, subject to the following conditions: these terms.

• Proioio®  The logo and text are registered trademarks of Taiwan Proioio Ltd. Proioio® is used under a limited license.

• (a) "You", "User", "Member" and "Guest" refer to anyone who visits and/or uses this website;

• (b) References to "third parties" in these terms include references to any agent or contractor of Proioio® or any of its related legal entities, as well as any reference to any agent or contractor employed to create, provide, or maintain the website or perform Orders placed on the website, including any of them;

• (c) Reference to "website" refers to http://www.proioio.com;

• (d) "Order" means your response to Proioio®  An offer made through an invitation to entertain guests on the website.

• (1) By visiting and/or using this website, you accept these terms and agree to be bound by them, and we have formed an agreement with you.

• (2) These terms may be modified at any time without notice, and your access to this website may be terminated at any time without notice. After making such amendments to these terms, your continued use of this website will represent your agreement to be bound by these revised terms. We recommend that you review the revised terms each time you use the website and before placing any orders. If we choose to provide you with notice of revised terms, you agree to receive revised email notifications from us or our third party.

• You can visit and/or use this website as a visitor or member.

• To become a member of this website, you must provide your name and address, phone number, valid e-mail address and specify a password. If you do not provide accurate and complete details, we may not be able to activate your membership or provide you with products. You agree to access your account through this website or contact us so that your membership information is currently available at all times  http://www.proioio.com

• After you create a member account, you will receive our email as soon as possible.

• We only allow one registration per email address.

• Without permission, no other member's account may be used.

•   You must keep your password safe, because you are responsible for any activity on your account. If you discover any security breach or unauthorized use of your password or account, you agree to notify us immediately.

• If you have forgotten your password, you can click on the relevant link on the web page and we will notify you of a new password via email, or you can contact us via information@poliform.com.au in the following way.

• We reserve the right to terminate the membership account for any reason (including but not limited to, if you violate or we suspect that you have violated these terms) without prior notice.

• You must be at least eighteen (18) years old to register as a member of this website or purchase products from this website.

• Any order and/or purchase you make using this website indicates that you acknowledge that:

• (a) At least eighteen (18) years of age;

• (b) Accept these terms;

• (c) Agree that you have signed a legal contract with Proioio® regarding these terms; and

• (d) These terms, together with your order, constitute the complete agreement on product supply between you and Proioio®.

• (3) Proioio® reserves the right to take legal action and seek compensation from the parents or guardians of the minor who caused the order for any loss or damage that Proioio® may suffer from transactions conducted by minors.

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• Please choose carefully, because if you just change your mind, make a wrong choice, or just find that goods elsewhere are cheaper, usually no refunds will be offered. We recommend that you carefully preview any proposed orders before adding them to your shopping cart and proceeding to process your orders.

• Once an order is accepted, the cancellation of the order is invalid unless you receive a written communication from us approving that the order has been cancelled.

• Your online order must be paid in full before we start arranging manufacturing or supplying products to you.

• Proioio®'s statement on the sale of products through the website does not constitute an offer to sell, but an invitation to entertain guests. people.

• You and Proioio® can make an offer through the website to purchase products at the price advertised on the website, and sign product sales and supply contracts in the following ways:

• Conducive to your rights.

• When this website entrusts a manufacturer to assist in the collection, processing or use of your personal data, it will perform its duty of supervision and management to the outsourced manufacturer or individual.

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In order to provide you with the best service, Proioio® will place and access our cookies on your computer. If you do not want to accept the writing of cookies, you can set the privacy level in the browser function you are using. High, you can refuse the writing of cookies, but it may cause some functions of the website to be unable to perform normally.

Proioio® privacy protection policy will be revised at any time in response to needs, and the revised terms will be published on the website.

• Provided that you comply with these terms and accept Proioio®'s order, Proioio® will sell and supply products to you, as indicated in your order confirmation.

• The product may not be delivered immediately. Proioio® will endeavor to deliver your order within the delivery time specified when you placed the order. You agree that, starting from the date you place an order, any out of stock goods you order will take about four (4) to six (6) weeks after the order to be made by hand. This time range is the average required by the supplier Manufacture lead time, and start packaging and transportation operations after checking that the goods are free of defects and abnormalities. Proioio® will contact you after receiving your order to inform you of the indicative delivery date.

• Except for furniture orders, or delivery to remote areas, if Proioio® informs you that due to lack of stock, it will not be able to deliver your order within 10 working days after receiving your order, you can cancel your order for free, and Proioio® will arrange a full refund to process any payments you make.

• The delivery time in regional or remote areas may exceed the original scheduled time by 10 working days.

• The delivery date is only an estimated date, and we do not assume any responsibility for the failure of the product to be delivered within the specified time due to the supplier’s shipment/delivery delay.

• The delivery time will be arranged with you in advance. If you cannot accept the delivery within 14 days of our first call, you must pay the invoice in full. In addition, a storage fee of $500 per week is also required. The storage fee will be invoiced to you every week until the delivery is completed and paid before the final delivery.

•   If no one can accept the delivery on the pre-arranged delivery date, you will be charged for shipping and re-delivery.

• If you arrange the delivery yourself, then from Proioio®  Your goods become your responsibility when picking up the goods.

• If any product you ordered is damaged or is of substandard quality when it arrives, you may have:

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• (a) Rights under the refund policy;

• (b) Legal rights and remedies in Australia under the Competition and Consumer Act 2010,  And other rights under other consumer laws applicable in the states and territories of Australia; and/or

• (c) Repair or replace the product or get a refund of the price you paid for the product.

• Please choose carefully, because Proioio® usually does not provide you with a refund or exchange because you change your mind or the product does not meet your expectations.

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• If your order arrives damaged, please contact our team.

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• If the goods are damaged, please refer to the Proioio® Care manual for a summary of our warranty policy. This document is available in the store or under online customer service.

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• Proioio® is not responsible for ensuring that the product is suitable for a specific purpose unless it is self-evident or known to Proioio®. Proioio® does not assume any responsibility for the suitability or strength of the fabric supplied with the customer's own materials or the customer's own leather designated by the customer or its agent.

• The terms of this clause apply when you choose to ship the goods to the designated address.

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• (2) The delivery address must be an address in Australia, not a forwarding address. Delivery to the post office box is not possible.

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• (3) In Proioio®  After accepting your order, your order will usually be sent to your designated delivery address within 10 working days from the date you place the order.

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• (4) If you order large or large items, Poliform will contact you by phone or email to arrange a suitable delivery time with you.

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• (5) You need to be present in person to accept the delivery of the order.

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• (6) If you want to change the delivery date or delivery address, you must contact our team at least 48 hours before delivery.

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• (7) Proioio® will do its best to deliver your order within any prescribed delivery time frame, but Proioio® does not guarantee that these time frames will always be met, because many factors may affect these time frames.

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• (8) You must inform any difficulties (such as stairs or narrow entrances) that may be encountered during the delivery process when placing an order through the website or later when discussing delivery with Proioio®. If you do not explain the situation correctly and the delivery contractor considers this to be a difficult position on arrival, you will be responsible for any additional costs, including redelivery costs and additional personnel assistance costs. You are responsible for any additional costs associated with entering your premises (e.g. cranes). If the product cannot be delivered to your premises, the product will be returned to our warehouse and you will receive an invoice for shipping and re-delivery. In addition, the aforementioned storage fees will apply.

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• (9) Proioio® reserves the right to make partial delivery of any order, and each partial delivery will constitute a separate contract related to the delivered product. Failure to deliver all the products you ordered will not invalidate any partial delivery contract.

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• (10) Proioio® cannot and will not be liable for delivery failures or delays of our third-party delivery contractors.

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• (11) You need to check your products when receiving the goods. You need to indicate any damage on the delivery document that the carrier provides to you for your signature. In all other cases, you need to notify us in writing of any damage or shortage within seven (7) calendar days after delivery.